Privacy Made in Germany
Your privacy is our top priority. With an email inbox at mailbox, you benefit from reliable spam protection without tracking, and without advertising. If you wish, use your own domain name and enjoy full control over your emails. Our user interfaces are so easy to navigate, everyone can use secure email, even if they are not an expert themselves. It is also an ideal solution for families who wish to manage several mailboxes centrally and securely.
Email setup with your own domain name
If you already have a registered domain of your own, then you can set up your personal email address under this domain.
Security and encryption
Benefit from state-of-the-art encryption methods such as PGP and TLS, which transmit your emails securely and protect them from unauthorised access.
Ad-free and safe from spam and viruses
Multi-stage filters reliably block spam before it reaches your mailbox. With mailbox, your data remains private – we will never analyse or data or sell it to third parties.
Effortless migration
Switch to mailbox in a flash. Our migration service takes care of the secure transfer of all your emails, contacts and calendar data.
More than just email – your digital toolbox
| mailbox | Other providers |
|---|---|
| Customised for you - mailbox offers the option of using emails with your own, custom domain name. | No support for custom domain names. |
| Ad-free and transparent – Enjoy email without annoying pop-ups or hidden advertising. | Service financed by ads and data-based tracking. |
| Secure - End-to-end encryption with PGP and S/MIME and storage in our data centres in Berlin. | Lack of transparency about data processing and physical server locations. |
| Made and hosted in Germany - Your data is stored securely on our own servers in Germany. | Data located outside of Germany and the EU, with backups on US servers. |
| Private and anonymous - your identity remains protected. | Your data is collected and sold for advertising purposes. |
| Spam filters and virus protection - Multi-level filters protect your mailbox from unwanted messages. | Spam in your inbox due to weak or unreliable filters. |
| Easy switching - Convenient migration service for your existing emails and contacts. | Limited switching options due to vendor lock-in. |
| Always available for you - We take care of any issues that may arise, through individual telephone support and our 24/7 emergency hotline. | AI chat or telephone support that is located abroad. |
Your data, your rules. Today and in future.
Extra features for private individuals
Emails: secure, anonymous and ad-free
Frequently asked questions
Why would I pay for email?
As our customer, you are in control. The mailbox team is primarily concerned with the operation and further development of our products.
With our features, we are a real alternative to the ad-financed, data-grabbing, and free-in-name-only offers of many large corporations. If you have your account with us, you won't pay for it with your data.
With mailbox, you get secure, ad-free, anonymous and tracking-free email inboxes at a fair price. Everyone can try our products free of charge for 30 days and then decide which price plan is right for them.
Is there a mobile app?
You can integrate your new inbox into your existing email app. Simply download the profile file for automatic setup from the mailbox settings page or use the credentials required for a manual configuration.
You can also use mailbox in your webmail browser client and save it as a link on your home screen. If you want to use our Office and Drive products on your smartphone, we recommend installing the free OX Drive app.
Can I take my existing emails with me?
Yes, you can move any email account to mailbox.
Either transfer your data manually, integrate your existing mailbox into the mailbox webmail client, or use our German partner audriga to do it all for you, free of charge.
Can I use my own domain?
Yes, you can set up your own domain name in our Standard and Premium price plans and use it to create email aliases and even a catch-all address. Click here for step-by-step instructions: Using emails with a custom domain
Can I buy my own domain from mailbox?
In order to be able to use a custom domain name at mailbox, it must be obtained from a domain registrar (such as INWX) first.
Where can I get help with questions?
To find solutions to problems or answers for your questions fast, it is often best to consult our knowledge base or engage with the user forum. If you have a subscription to a Premium or a Standard price plan, then you can also ask our support team for help.
