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Support for customers
All details about our support channels can be found at:

For a regulated and structured support and as fast as possible help, please use only the support options mentioned there. is operated by:
Heinlein Hosting GmbH
Schwedter Straße 8/9A
10119 Berlin, Germany

Chief Executive Officer:
Peer Heinlein

E-mail: - Only business contact, no support requests, they can't be answered here!

Please see for support!

Registered at the District Court of Berlin-Charlottenburg, Germany, HRB 220010 B.
Tax number 37/337/50030 at the Finanzamt für Körperschaften II Berlin, Germany.
European VAT ID: DE335125423.

Data protection and authority enquiries:
Key-ID: 3153C111
Key-Fingerprint: 8501 2A4E 2012 8ECA E416 F91B 1C9F 218D 3153 C111

Digital signature for customer communication
Key-ID: 655EDCC6
Key-Fingerprint: 0364 1397 8F85 757A A899 FFA4 6F82 3A8C 655E DCC6

Bank details
If you wish to make a payment by bank transfer, please look up the menu item ‘Add Credit to your Balance’ in your Office settings. This will provide all the payment methods that are available for you, including any related information that is needed for you to make a payment.

Legal information
Content responsibility: Peer Heinlein.
Website authoring: Heinlein Hosting GmbH
Images: Own material, Fotolia, iStockphoto, freepik

Please be advised that the information on Internet web sites is often subject to change. Concerning any links on this website, the content on any websites we link to were considered credible and safe at the time those links were created by us. However, we cannot rule out the possibility that their content may have changed since that time, which is why we take no responsibility whatsoever for any of the content on any of the websites we may have linked to. The sites we link to provide additional information that is separate from our own content, and we do not in any way endorse any of their content. This declaration extends to all links included on this website.