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mailbox.org Business Mail: SaaS solution for your business

No time for server administration, maintenance, or trouble-shooting? Our award-winning service is also available for business customers.

Mail- and groupware for your business

mailbox.org Business is the optimal e-mail and communication platform for your business. Highly customizable and flexibly scalable according to your requirements. In addition to e-mail, cloud storage, and groupware our service also includes an office suite - a secure alternative to GMail and MS Office 365. Software-as-a-Service on secure serves located in Germany, with availability ensured by two redundant data centers.

Business Mail

  • Central management console
  • E-mail and Groupware
  • Online word processing
  • Cloud storage with sharing options
  • Mobile sync
  • Video conferences
  • Service & support packages
  • GDPR data processing agreements

monthly from (ex VAT)
€25

Find a plan

Stay flexible

Do you have people working from different office locations, home offices, or on the go? With mailbox.org Business, your staff can work location- & device-independent with data provision from a single source and data centrally available in one place. This makes it easy to integrate new staff and freelance workers into existing operational processes. Just create a new inbox and the associated virtual office including messaging system will be ready to be used. Data protection compliant and secure.

 

Register now for Business Mail

Give your staff the tools they need to be productive: Comprehensive functionality, with all data available in one place, easy to use, accessible from the office and on the go. Have more time to focus on your business - we will sort out the rest.

Register

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Your advantages at mailbox.org Business

Account management, API integration, GDPR-compliant commissioned data processing agreements, moving service: Business e-mail hosting that suits all your needs.

 

 

Features of mailbox.org Business

Key differences between mailbox.org Business and our private accounts:

  • E-mail addresses use your business domain name
  • Arbitrary user groups sharing calendars, contacts, files, etc.
  • A central account management interface for all e-mail addresses and settings
  • API for user management, process integration, or your user portal
  • Billing options offer VAT deduction and Direct Debit
  • Priority support & service according to your needs - 24/7 if required
Central management & API

Stay on top of everything! As a Business Mail customer you get your own dedicated management interface and have full control over all relevant aspects of your mail hosting environment.

  • Central administration
    Use your central administration interface to manage your contract, domains, inboxes, forwarding addresses, passwords, storage space and all other account settings.

  • Allow individual settings?
    Decide to which degree your users may modify settings for spam filters, backup and storage space (Quota).

  • Group ware and user groups
    Define different user groups within your account and allocate groupware resources such as calendars, contacts, and files for easier collaborative use.

  • API for Pros
    Are you maintaining a larger environment and have individual management processes? Or would you like to offer our services to your customers as a reseller? All settings can be controlled through our API which allows integrating our system into your infrastructure.
Support & Service

Depending on your chosen service package, our specialists are available to assist your account administrator either via e-mail or on the phone – in case of emergency around the clock, 24/7. Just choose what level of support best suits your needs.

  • 2nd/3rd-level support
    mailbox.org provides 2nd/3rd-level support for you as a business customer or your designated account administrator.

  • 1st-level support with selected price plans
    We can also assist you in providing 1st-level support for your employees (on request). Please note that this is only available for customers on our STANDARD or PREMIUM price plans.

  • Dedicated contact person
    Your personal contact stands ready to answer any questions you may have about the onboarding process or the contract (Business service packages Platinum or Gold only).
Contract & Billing

As a business customer of mailbox.org you are always flexible:

  • Flexible contracts
    E-mail addresses can be set up and removed on a daily basis. Any tariff changes made apply immediately. You can also scale your booked storage space on short notice and will only pay for what you need.

  • Billing options for businesses
    Monthly collective VAT invoices. Direct Debit available.

  • Short notice cancellation
    We will never lock anyone into expensive annual contracts. Our customers are with us because they want to. Short notice periods are a given at mailbox.org.
Consultation, Planning & Moving

You are unsure about what exactly your requirements are? You already have a significant body of data in the cloud and are worried things might get difficult when you move? No matter if you are currently using GMail, Office365, another hosting provider, or your own dedicated solution: Professional help is available - before, during, and after your move.

  • Support for you and your administrators
    What is possible, useful, and reasonable? As a business customer, you will have a dedicated contact person at mailbox.org who will answer your questions, sort out any issues, and coordinate your move to us.

  • Moving with audriga
    Our partner audriga provides methods that automatically move your existing data and accounts, such as e-mail, calendars, contacts, and files from your cloud storage.
    This works like a premium relocation service: When you enter your new mailbox.org Office, your furniture is already there and all your stuff in the right place.

  • Help with configuration matters
    If you have any questions about apps and software, or need advice on established methods and best practices, our friendly system partner will be happy to support your Onboarding and mentor you and your users on all issues around individual software configuration.
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Exemplary data protection standards compliant with GDPR

Mail hosting at mailbox.org: trustworthy for your customers, legally compliant for you, natural for us.

Data protection and commissioned data processing at mailbox.org

We at mailbox.org take data protection extremely seriously - our team started specializing in secure data transmission and privacy protection as long ago as 1992. Data protection is not just lip service for us but at the core of our political conviction and wider mission.

Everyone commissioning the storage of e-mail inboxes or processing of client data to a provider (the "data processor") has a duty to ensure this provider fulfills the related data protection obligations as specified in a commissioned data processing agreement. Since the introduction of the General Data Protection Regulation in the EU countries in May 2018, these obligations have become stricter - and the penalties for non-compliance are now significantly higher than they used to be.

At mailbox.org, commissioned data processing agreements are a normal part of our day-to-day operations. Simply access your central account management console online to set up and confirm your data processing agreement with us and ensure legal compliance with a few mouse clicks.

By using mailbox.org as your provider, you will demonstrate to your customers that you are taking the protection of their data and privacy truly seriously. You can also relax whenever the authorities announce their next data protection audit - with mailbox.org, you are in safe hands.

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Business prices

Only pay for what you really need and scale any booked resources flexibly as your requirements change.

Overview of our business price plans

Business customers can configure the available account options to suit their requirements: Simply choose what kinds of inboxes are required and how many of each, and a service package that reflects your support and maintenance needs.

The LIGHT price plan is the ideal choice for creating a joint e-mail inbox. The STANDARD and PREMIUM plans offer your employees a range of functionality to support their productivity. On request, we can also provide first-level support for your employees. Starting in summer 2021, we will also be offering telephone support for all PREMIUM mailbox accounts.

Across all service packages, account administrators can access our support through an e-mail ticketing system. Our 24/7 emergency hotline is available for all customers on the Platinum service package.

Business calculator

1 Choose your e-mail inboxes

What kinds of inboxes are required and how many?

PremiumSTANDARDLIGHT

PremiumSTANDARDLIGHT

PremiumSTANDARDLIGHT

Price per inbox & month

€9

€3

€1

Mail storage inclusive

25 GB

10 GB

2 GB

Cloud storage inclusive

50 GB

5 GB

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Extensible storage capacity i

You can find the prices here "Show more details" > "Plan & details".

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Calendar & contacts

Online office

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Video conferences

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> Show more details

2 Choose a service package

Choose a fitting service package for your business account. Note that the range of features and number of supported inboxes varies between service packages.

 

PlatinumGoldSilver

 

PlatinumGoldSilver

 

PlatinumGoldSilver

Service package per month

€250

€75

€25

Max. number of inboxes

Unlimited

250

50

Forwarding addresses

1,000

75

25

Groupware groups

Unlimited

Unlimited

1

Account management interface

GDPR-compliant CDP agreement

Onboarding contact

Dedicated contact person i

Your dedicated contact at mailbox.org will be happy to assist with setting up your business account (telephone support).

Dedicated contact person i

Your dedicated contact at mailbox.org will be happy to assist with setting up your business account (telephone support).

Business customer support i

A member of our support team will be happy to assist with setting up your business account (telephone support).

9-5 e-mail support i

Our technical support team will normally respond to queries on business days between 9AM and 6PM German time (CET).

9-5 telephone support i

Our technical support team can be reached on business days between 9AM and 6PM German time (CET).

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24/7 emergency hotline i

In case of emergency, our admins are available around the clock.

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3 Contact us

Would you like to test mailbox.org business free of charge? Do you prefer to talk to one of our consultants for additional advice, or do you need an individual quote? Let us know and we will get back to you right away.

 

Contact*
Data protection*

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