Your E-Mail Account

your-name@mailbox.org for €1 per Month

We offer a secure e-mail account for home and business use. The domain name, me@mailbox.org, is easy to remember and can be understood anywhere in the world. We have been operating e-mail accounts for more than 20 years and are a highly reliable service provider. Our grasp on technology is flawless, and our staff is friendly and professional. We have no hidden interest in your data and will do everything to ensure that your data is kept private at all times.

  • E-mails, calendars, contacts, tasks, word processing, presentations and file sharing
  • Attachment size up to 100 MB
  • 2 to 50 GB storage space for e-mails
  • Up to 100 GB storage space for documents and photos
  • Smartphone synchronizing for contacts, calendars, etc.
  • Consequent encryption with SSL/TLS and GPG

  • Reliable spam and virus protection
  • User-defined filters, forwarding, and automated vacation responses
  • Completely ad-free, no analysis of user data
  • Compliant with German data privacy regulations
  • Server located in Germany (Berlin)
  • Green hosting with green power

Spam and Virus Protection

A team of two dozen administrators is operating in the background looking after all our systems, analyzing spam and virus influx, and updating our many different filter systems. Your mailbox is well-protected against spam, viruses, and Trojans. Suspicious e-mails are blocked before they ever get in. That makes life more relaxed and saves time – and gives you excellent legal grounding.

Inbox - free of Spam

Our CEO’s private e-mail address has been active for close to 20 years; Google returns more than 5,000 hits for it. His business address has been active for ten years and returns a staggering 75,000 Google hits. Still, he receives just one spam mail per day. As you can see, there’s no such thing as being 100% spam-free – but we think that’s about as close as you can get.

Legal certainty

When e-mails go unnoticed because of being redirected to a spam folder that you never check, you are in fact still legally liable for such e-mails – as you cannot disprove having knowledge of them. This is a danger that our users can safely ignore: We check for spam and viruses before the e-mails are accepted and reject anything that looks suspicious. This way, you always know exactly what e-mails you have received and read.

20 years of experience

Our team has been running JPBerlin.de, an ISP designed for political security use, since 1992. In the 1990s, we were one of the first providers to filter out spam and viruses. Many of today’s ISPs are taking advantage of our pioneering expertise and deploy our solutions for their own systems.

Virus protection

All e-mails are examined for possible malware using multiple procedures. This includes identifying viruses by their sender and their transfer method. Our virus filtering capabilities are well beyond off-the-shelf antivirus software.

 

Data Protection & Security

Germany’s data privacy regulations are among the strictest in the world. That’s just fine with us – here at mailbox.org, protecting the privacy of you and your data is something we don’t take lightly. To us, this isn’t a necessary evil but a service we provide out of conviction; in fact, it’s our stated mission. It comes as no surprise that our CEO Peer Heinlein is a trained lawyer and fully versed in German data protection law.

We only capture information that is technologically vital – and we openly disclose our data requirements in full. As soon as it becomes technologically possible to capture even less data, we do this. We always remove our users’ IP addresses from the mail headers.

Peer Hartleben is our certified Data Protection Officer. He closely monitors compliance with data privacy law – both at our end and from our service providers. Our auditors, our cleaners, and our security service are all liable for data protection.

We disclose in full when, why, and for how long we may need to store some of your data; for example, we record log files for added security.

No matter where you are using mailbox.org, you can only ever access our services via a secure connection. Encryption quality is very important to us, which is why we are one of the first providers to have introduced Perfect Forward Secrecy (PFS). Total lock-down: There is no way to access our servers from the outside. They are completely secure. Even our own administrators are only given login access when they are on our own network and using the prescribed access keys.

On request, we also offer fully-encrypted mailboxes. This means that no one can read your e-mails except yourself – no password thieves, no governmental or law enforcement agencies, not even us here at mailbox.org.

All of our servers are located in Berlin, Germany and are subject to German data privacy law and German security regulations.

 

Reliable since 1992

mailbox.org is run by the Linux experts from Heinlein Support GmbH. Over the last 20 years, we have provided services and support to around 5,000 SMEs on everything to do with secure Linux server operation. Every year at our Linux Academy in Berlin, we get several hundred Linux administrators from all across Germany, Austria, and Switzerland refreshing their skills. Our expertise is published in numerous specialist books and is presented at many different conferences. You can fully rely on us to know how to operate servers securely and reliably, and how to protect them against unauthorized access.

Small, but big enough for your Security

We have two separate administrator teams who monitor each other and provide their own 24/7 support for emergencies. Our in-house response time is less than ten minutes on average.

We operate our servers not via rented root servers but in our own data centers with a dedicated infrastructure. Server, network, switch, cabinet – we control every step of the chain. Access to our data centers is restricted by chip cards with PINs and biometric hand geometry. In addition to that, we have a very diligent security service.

We operate parallel servers at two different locations in Berlin. We always keep a full backup of all servers and data spanning seven days. It’s our job not to lose any of your data.

As well as being automatically monitored around the clock, our main servers are manually inspected by our administrators every few days. For this, we have in-house testing protocols and reports that have undergone continuous refinement over the last ten years.

Sure thing – as long as it’s us doing it and not the government. Our experts employ 15,000 different measurement points for monitoring our servers around the clock. They pick up on any deviations or anomalies instantly. Our systems immediately enter alarm mode if that happens.

 

No Ads

Your mailbox is already paid for in full – by yourself. We have absolutely no need to sell your data to any third parties. Our loyalty rests with you, not with any marketing partners. That’s because we believe in the individual’s right to privacy rather than the benefits of corporate mass surveillance.

  • Ad-free: If there are any notable changes occurring in our systems, we’ll let you know via e-mail. One thing you’ll never receive from us or any associated third party is advertising.
  • No content analysis: Your e-mails are for your eyes and your eyes alone. We do not analyze any e-mail contents.
  • No disclosure: Your data remains with us. We never pass on any data to third parties without authorization.

 

Social and Environmental Responsibility

 We established JPBerlin in 1992, a secure provider that acts as an infrastructure platform for NGOs and volunteer workers in the area of politics. A number of our politics-based customers receive their services for free, facilitated through additional contributions from other customers and through our own work. We ensure that the politically active can voice themselves, and we invest heavily into hosting NGOs such as Attac, Doctors without Borders Germany, Wikimedia, the German Working Group on Data Retention, X1000malquer, and many others. With mailbox.org, we are now offering a socially responsible e-mail provider for everyone.

100% renewable Energy

Our energy-efficient servers run on green power sourced from a range of providers; our office has always purchased its green power from LichtBlick. Stadtmobil instead of a royal coach: We don’t own any company cars – we walk, bike, or use public transport. When we absolutely need a car, we get one from the Stadtmobil car sharing service.

Social Bank

The bank account for mailbox.org is held at Sozialbank; this is a bank whose core business is in the social sector (services for the elderly, differently-abled, children, and youth), health care (hospitals and rehab facilities), and education. We’ve already been with this bank for many years with JPBerlin and are confident that mailbox.org will be in good hands here.

Work and Family

Home office, extended parental leave, children at work – our team members are given every opportunity to coordinate their work with their family life. Our CEO does it, and so can everybody else. Overtime is fully compensated here and isn’t expected as part of the daily work routine. That’s because when push comes to shove, we need to have everyone on board to ensure your data remains secure and available.

 

Fair Customer Relationships

Our customers enjoy our services on their own accord – not because they’re contractually bound to them. You can terminate your user contract with mailbox.org at any time at four weeks’ notice. Of course we’d rather you stayed with us, but we’d never stop you from leaving.

  • No nasty surprises: Register with us for free, and try out mailbox.org for 30 days. Almost all of the regular functions are available. If you end up deciding against us, the trial account will expire automatically.
  • 14-day right of cancellation: Even after you’ve entered into a contract with us, you have a 14-day period for withdrawing, complete with a money-back guarantee as set out in Section 355 of the German Civil Code.

 

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