The new and improved Login 2.0

Good news for all mailbox.org users! What was previously only available as a beta version for selected testers is now being activated for all customers: the new Login 2.0. After a successful testing phase, users can benefit from improved security and convenience features. New customers will automatically receive access to Login 2.0 from now on. Existing customers will be migrated gradually over the coming weeks and notified by email before the change.

What is Login 2.0?

Login 2.0 is a fundamental revision of the mailbox.org login system. The new version offers a modern design and improved security features.

New features at a glance

With Login 2.0, several improvements are coming that make your email experience more secure and convenient:

• Simplified handling of Two-Factor Authentication (2FA)
• The new feature for Email App Passwords for external email programmes
• Single Sign-on (SSO) for seamless access to various mailbox.org services

New Feature 1: Two-Factor Authentication (2FA) modernised

Two-Factor Authentication (2FA) is one of the most important measures to protect your account. We understand that the previous setup process was too complex and prevented many users from activating this important security feature. With Login 2.0 and our new security architecture, we have reduced the entire process to just three simple steps. The setup is now significantly more intuitive and quicker to complete. Through this simplification, we want to give all users access to more security without having to compromise on user-friendliness. A secure account doesn't have to be complicated – with the new 2FA setup, it becomes more convenient and easier than ever to effectively secure your login.

Simple setup in 3 steps with Authenticator app

1. Scan the QR code in an Authenticator app of your choice
2. Enter the TOTP code from the app
3. Assign a device name and save

You can find detailed instructions in our knowledge base.

2FA briefly explained

Two-Factor Authentication is an additional security layer for your account. Besides your password (first factor), you need a second factor to log in – for example, a code sent to your mobile phone or generated by an Authenticator app. This makes your account significantly more secure, as potential attackers would need both factors.

New Feature 2: Single Sign-on – Log in once, use everything

A particularly practical innovation of Login 2.0 is the Single Sign-on function. With this feature, you only need to log in once to gain access to all mailbox.org services. This means:

• Seamless switching between email, forum, support, and other services
• Increased security through centralised authentication
• Time savings and more convenience in daily use of your mailbox.org account

Single Sign-on (SSO) briefly explained

Single Sign-on means "one-time login" and allows you to log in just once with your credentials to subsequently access multiple different services and applications. This saves time and reduces the need to log in multiple times.

New Feature 3: Email App Passwords – new and important!

A special highlight of Login 2.0 is the new Email App Passwords. These are individual credentials specifically created for email apps and programmes. This feature offers several advantages:

• Protection of your main password, as it doesn't need to be stored in various apps
• Possibility to create a separate password for each app
• If a device is lost, you can simply block the corresponding app password without having to change your main password
• Separate control of IMAP and SMTP access for each app password

How to set up Email App Passwords

Setting up the new app passwords is simple:

1. Log in to your mailbox.org account
2. Go to "Settings" > "mailbox.org" > "Email App Passwords"
3. Create a separate password for each of your email applications
4. You can optionally add a note to keep track
5. Set IMAP and SMTP permissions according to your preferences

You can find detailed instructions in our knowledge base.

Email App Passwords briefly explained

Email App Passwords are special credentials that only grant access to your account for a specific programme or app. The advantage: these passwords have limited rights and can be revoked individually without having to change your main password.

The rollout of Login 2.0 for our customers

The rollout of Login 2.0 for beta testers

All beta testers who have already tested and are using the new Login 2.0 don't need to do anything and have already been automatically switched over.

The rollout of Login 2.0 for existing customers without 2FA

Existing customers without active Two-Factor Authentication will be gradually enabled for Login 2.0 in the coming weeks. We are implementing a gradual transition to ensure a smooth changeover. On the day of your personal transition, you will automatically receive an email with all important information and instructions about the new login system. This way, you can familiarise yourself with the new features at your leisure. Please pay attention to this notification to stay informed about your upcoming transition.

The rollout of Login 2.0 for existing customers with 2FA

If you are already using the previous version of Two-Factor Authentication, you will be redirected to a special page after logging in. There, you can easily and conveniently switch to the new 2FA method. The transition is important to continue benefiting from all security advantages. You will also receive an email when Login 2.0 is ready for you.

The rollout of Login 2.0 for business customers and resellers

After we have migrated all private customers, business customers and resellers will be informed about the schedule for the rollout in due course.

Login 2.0: Your security – Easier than ever before

With Login 2.0, mailbox.org is taking an important step towards increased security and user-friendliness. The new features help you to protect your emails and personal data even better, while convenience is significantly enhanced through features like Single Sign-on. If you have questions about the transition, mailbox.org support is happy to help.

A big thank you to our beta testers

At this point, we would like to express our sincere thanks to all beta testers who have thoroughly examined Login 2.0. Through your valuable feedback, we were able to optimise the new features and eliminate initial problems before making them available to all users. Your suggestions and input were invaluable for the development of this important update. By the way: If you would like to participate in beta tests in the future, you can sign up for our beta programme at any time. Simply visit the "Settings" > "mailbox.org" > "Beta Programme" section and activate the corresponding option. This way, you will always stay informed about our latest developments and can actively help shape them.