EVAC by mailbox: Business Continuity and Capacity to act

Business continuity at the touch of a button: mailbox presents EVAC

mailbox launches secondary IT communication structure: cyberattacks, server outages, natural disasters – if your business communication falls victim to a crisis scenario, you are reliant on the rapid restoration of your communication capabilities. In addition, the NIS-2 Directive and the German NIS-2-UmsuCG significantly tighten the requirements for critical infrastructures and important facilities (KRITIS). To equip you for these requirements and emergencies, mailbox has developed the ready-to-use secondary communication solution EVAC: If the worst comes to the worst, EVAC ensures that you remain capable of acting.

One step ahead of the crisis with EVAC

According to the World Economic Forum, 72 % of all organisations worldwide reported an increasing cyber risk in 2025. With EVAC, you are not alone in an emergency. Your communication continues – securely, reliably and immediately. EVAC includes a complete communication infrastructure in the web interface:

Email communication via web-based access

Video conferencing for virtual meetings

Drive for file storage and exchange

Online Office for collaborative document editing

Calendar & address book for appointment coordination

Task management for project organisation

Mastering NIS-2 and BSI Standard 200-4 with EVAC

In accordance with the NIS-2 Directive and the German NIS-2-UmsuCG, companies and authorities must prove that they have functioning business continuity measures in place. EVAC supports you in fulfilling key NIS-2 requirements, e.g. in risk management, incident response and reporting obligations.

In addition, EVAC helps you to fulfil the requirements of BSI Standard 200-4 on business continuity management: As part of your business continuity plan (CFP), EVAC enables you to continue your time-critical business processes.

Minimising the recovery time objective (RTO) with EVAC

In 2024, according to IBM, the inability to act after a cyberattack averaged 185 days. In the same year, the damage caused by cybercrime in Germany alone totalled 178.6 billion euros. Whether cyberattacks and ransomware, hardware and server failures or power outages and natural disasters – in the event of a crisis, minimising the RTO is crucial to reducing downtime. EVAC was developed specifically for this requirement and works in three simple steps:

1. Selection and preparation: You select the desired mailboxes and data. You can add or remove them at any time. Your EVAC infrastructure is ready in standby mode.

2. Activation in an emergency: The emergency mailboxes are activated and employees automatically receive instructions on password assignment and access.

3. Communication continues: Your employees access their mailboxes via webmail – including cloud storage, video conferencing, online office, calendar and task management. Business communication continues without interruption.

EVAC: Security even in times of crisis

Even in times of crisis, you need to be able to rely on your partner's data protection and data security. This is why the following also applies to EVAC: information security and the protection of your data are our priority.

As part of the Heinlein Group, mailbox has over 30 years of experience in the field of secure communication. mailbox holds the BSI C5 Type 1 certificate and is ISO 27001-certified. In addition, mailbox has been awarded Gold status by the BSI for email security standards and the "Software made in Germany" and "Software hosted in Germany" quality seals by the German Association of IT SMEs (BITMi). For maximum availability, we host your data 100 % GDPR-compliant in secure, redundant data centres in Germany.